How we operate around COVID-19

Your safety is our top priority

Our top priority is to keep both our clients and their dogs safe in everything we do. We will ultimately try to make decisions based on both government and pet industry guidance but also what we feel is the right thing to do. In order to make it easier to know exactly how we will operate around COVID-19 please see below:

Group classes

In tier 1 & 2 (in-person at the hall)

 

We will continue to operate in-person group classes at our hall, with strict COVID-19 safety measures in place. This includes only two guardians from the same household attending with each puppy, masking wearing at all times indoors for all adults, 2 meter social distancing maintained at all times with no socialising or puppy greetings in the hall. We provide hand sanitizer and safe bubbled off stations for each puppy to train in.

 

In tier 3, 4 or national lockdown (online)

  

For foundational we will revert our group classes to our online format, for intermediate we will suspend these until we are in tier 1 or 2 again. Online classes work very well, arguably better in some ways (please see below for a link to our blog about the benefits of online training). Please note we cannot process refunds if we have to revert online, but we will retain the last graduation class until it can be done in-person so that the pups do get to meet their classmates offline. 

Kindergarten

In tier 1 & 2 (in-person at the hall)

 

Same as above for group classes. We can run classes as per normal with COVID-19 precautions in place. 

 

In tier 3, 4 or national lockdown (postponed until further notice)

  

Unfortunately we will be unable to hold kindergarten classes online, so we have to wait until London can safely go back to tier 2 or lower to be able to hold these.  

Puppy socials in the park

In tier 1, 2 & 3 (in-person at the park)

 

Puppy socials in the park can go ahead, but only one guardian may attend with each puppy so we can stay within the 6 person rule.  

 

In tier 4 or national lockdown (postponed until further notice)

  

Unfortunately we will be unable to hold puppy socials in the park. Once London can safely go back to tier 3 or lower we will be able hold these again.  

Private puppy & dog training

In tier 1 & 2 (in-person at your home)

We will operate our private training in a COVID safe manner at your home. This includes wearing masks and maintaining social distancing. 

In tier 3 (mix of online and outdoors)

We will conduct all initial consults and some training via our online format. Outdoor socially distanced sessions are possible in places that do not require us to walk through your home. However, we recommend mixing outdoor sessions with online sessions to start, as it can be a very distracting environment to learn things initially outdoors. We want to set your dogs up for success.

 

In tier 4 or national lockdown (online only)

We will conduct all private training both consults and practical sessions online.

Dog Walking

In tier 1 & 2 & 3

Walks are still possible and we can enter your home to collect your dog from you directly. We will follow COVID safe protocols.

In tier 4 or national lockdown

Walks are no longer possible through Wanderdog but please check here for people we recommend locally - recommended dog professionals

Pet Sitting

In tier 1 & 2 & 3

Pet sits are operated as per normal with COVID safe protocols in place.

In tier 4 or national lockdown

Pet sits are no longer possible through Wanderdog but please check here for people we recommend locally - recommended dog professionals

See our blog on the benefits of online training: 

© 2021 by Wanderdog

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Call us on - 07956 024486

bookings@wanderdog.co.uk

Bermondsey, London, SE1